Cancellation Policy

All cut appointments that are not cancelled or rescheduled within 24 hours are subject to a $30 cancellation fee.

All color appointments that are not cancelled or rescheduled within 48 hours are subject to a cancellation fee of 50% of the total appointment cost.

Bang Trims/Undercut Maintenance

To help your cut stay fresh fresh for longer, existing clients are welcome to 2 bang/undercut trims in between full haircuts.

Deposits

A non-refundable deposit of $100 for new clients booking color appointments over 2 hours (typically full head lightening/highlighting, and pastels/vivids) is required to secure your appointment, and will be applied to your total service cost.

Refunds

I do not offer refunds, but I do stand by my work 100%! If you are not satisfied with your service, I’m happy to make adjustments within 1 week to get you to the end goal we discussed during your consultation. As is the nature of hair to grow and color to fade, “redos” after 1 week become regular maintenance.

Phone Communication

As much as I love what I do, I also cherish my time off, and my sweet, sweet sleep. If you reach out via phone (call or text) please respect “office hours” of 9am-9pm.